Legal
Privacy Policy
Last updated: January 2026
HRS CloudWorks ("we", "our", "us") builds cloud-based SaaS products for businesses across multiple industries. This Privacy Policy explains how we collect, use, and protect information when you use our website and products, including RequestTrac, HRMS, and our Hospital Management platform.
Information We Collect
We collect information you provide directly to us and information gathered automatically when you use our website or products, including:
- Contact details, such as name, email address, phone number, and company name submitted through our forms
- Account and usage information when you use an HRS CloudWorks product
- Technical information such as browser type, device type, and IP address
- Communications you send to our support or sales team
How We Use Data
Information we collect is used to:
- Respond to enquiries and provide requested product information
- Operate, maintain, and improve our products and website
- Communicate updates, security notices, and service-related messages
- Understand how our website and products are used, so we can make them better
We do not sell personal information to third parties.
Data Security
We apply industry-standard technical and organizational measures to protect data against unauthorized access, alteration, disclosure, or destruction. All HRS CloudWorks products are built on cloud-native infrastructure with security considered at every layer, from data storage to access control.
User Privacy
You have the right to request access to, correction of, or deletion of your personal information held by us. You may also opt out of non-essential communications at any time. To exercise these rights, contact us using the details below.
Cookies
Our website may use cookies and similar technologies to support core functionality and understand site usage. You can control cookies through your browser settings.
Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date at the top of this page.
Contact Us
If you have questions about this Privacy Policy, contact us at contact@hrscloudworks.com.